Shipping price is flat rate up to 4 pieces of KBELs. For bulk quantity, please contact us for bulk prices.
We use Royal Mail (UK postal service) airmail for all international orders. It is affordable and secure but can take up to 3-4 weeks to arrive at certain countries due to custom clearance.
In any account that a package is lost or stolen or you have provided the wrong address, we are not liable for the contents of the package and are not obligated to give you a refund. Tracking is limited on international packages. We cannot be responsible for packages that have become lost or stolen via postal system. If you are worried about either of these threats, a tracked order is recommended. Please contact us to arrange this, or leave a note when checking out and we will invoice you.
United States-- £4
Everywhere Else-- £5
We ship out our products in less than 24 hours upon payment received except on Sundays and bank holidays.
Tracking service of point to point is available with additional charge of £6. Please inform us during checkout. All orders that have been provided a tracking number are expected to arrive around 7-14 working days after the date of purchase.
98lives return policy
We offer our customer to return the product within 30 days from the date of purchase. Please contact us for return instructions before doing so. However, we are unable to reimburse postage costs. All returns must be accompanied with its original packaging as a proof of purchase.
Superficial Chasers return policy
Every piece is unique and one of a kind. Each piece is handmade from scratch using vintage necklaces and although every care has been taken to portray each piece as accurately as possible, the nature of handmade jewellery and gemstones mean that slight variations are to be expected. Please take care of each piece as handmade items need to be treated with delicacy. If you are not happy with your purchase, please contact us within 5 days of receipt so that we can remedy the situation. Items are non-refundable after 14 days of purchase. Items must be returned in an unused condition and in their original packaging. Original shipping costs are non-refundable as are return shipping costs. We will not be responsible for items lost or damaged during transit so tracking is encouraged for any returns.